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She explained that, "Americans are soft and sweet on the outside. It is easy to feel welcome in a group of Americans. But when you get to the center, to the heart, we can be pretty tough and private. Finns, on the other hand, have tough exteriors: they do not open up easily, and it is difficult to feel welcome in a group. But once you are in, they are very sweet. If a Finn agrees to be your friend, they are amazingly loyal."
The more I thought about this, the more I could see what she meant. When I first came to Finland, I was nervous about asking whether possible new friends wanted to get together with me.